The Four C’s of Exceptional Supervision - Conveying, Coaching, Correcting and Celebrating

If you are a supervisor, if you need others to take direction from you in order to succeed, you will find this program of tremendous value.  The webinar focuses on the techniques and strategies you need in order to handle your job responsibilities successfully, while at the same time, increasing your personal job satisfaction.

Supervisors must master the art of juggling - staff, schedules, meetings, compliance concerns, goals that must be met, deadlines that won't wait, on-going training needs, serving as a back-up for the employee that didn't come in...the list goes on and on. We'll discuss how to keep all the balls in the air without breaking a sweat.

This program will ramp up your leadership skills and address critical supervisory issues necessary to becoming an excellent manager.  If you are ready to take your commitment and skill set to the next level register today for this program, you will be eager to put to work what you've learned!

Join us, you'll learn a positive, real-world approach to inspiring others to deliver extraordinary results.

• Creating a Quality Workplace
• Building Trust, Respect and Confidence
• Excelling at Effective Communication
• Understanding the Supervisor's Essential Role in all Aspects of Training
• Supporting Change
• Garnering Support at Every Level
• Correcting and Addressing Behaviors and Choices that Don't Work
• Coaching - When and Why and How
• Learning How to Handle - Complaining, Whining and Gossip
• Providing Performance Feedback
• Improving Work Habits
• Resolving Conflict
• Encouraging Your Staff to be Self-Managed

Who Should Attend

Trainers, supervisors, assistant supervisors, or anyone with supervising responsibilities.

Honey Shelton brings the best of both worlds to her speaking and training engagements. She has 25 years of experience as a training and quality improvement consultant for banks and banking associations across the country. Her banking background includes spending three years as Executive Vice President/Chief Retail Banking Officer with First Victoria National Bank.

Nationally recognized as an outstanding speaker, over a half million bankers have participated in programs Honey has presented. Her depth of knowledge, enthusiasm, and compelling personality has left her lasting mark on InterAction Training, the firm she founded in 1983.

As a graduate of the School of Bank Marketing from the University of Colorado, she realizes the value of quality education. Honey invests time as a faculty member for banking schools around the country. She is a repeat presenter for most of the state banking associations.




Cannot Attend The Live Presentation?

This presentation is also available in a recorded format, in On-Demand Or CD versions, as shown in the pricing options below.

Webcasts, audio conferences, and podcasts are presentations that you attend via the Internet, phone, or mobile device at a specified date and time for "live" versions, or at your convenience for "recorded" and "On-Demand" versions.

The live versions are interactive, meaning that participants can ask questions in real time, plus are a very cost-effective form of training because 1) you receive fast, convenient learning without any out-of-office time; 2) you can invite as many colleagues as you'd like to listen in on a single phone line; 3) you incur no travel expenses; and 4) you and your colleagues are back at work immediately after the session ends!

And though with recorded versions you do lose the ability to ask questions, you gain the ability to hear the presentation numerous times and to share it with others in your office.

Handout materials and the phone number for live presentations are made available to you prior to the event via email from the presenter and from the "MyAccount" link on the menu bar. Copies of the presentations are included with recorded versions.

• 40+ Years of Experience
• 600+ Engaging Online Courses
• 450+ Live & OnDemand Webinars